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Product Questions FAQs


We understand that you may have questions, so here are some answers to the most frequently asked questions:


Who is Vast?

At Vast Broadband, we pride ourselves in offering the latest in communication technologies to enhance the experience of the residential and commercial customers we serve. From phone and TV services to cutting-edge Internet with 1 Gig speeds, we’re driven to merge high-quality products with friendly, exceptional service. With over 100 years of combined experience in the telecommunications industry, our management team has gained a reputation for building and acquiring over 1,000 cable systems under names such as Galaxy Cablevision and NewWave Communications - and transforming them into dynamic, reliable communications powerhouses that are a welcome alternative to the “big guys” in the communities we serve.


How are we different?

This is important. Unlike most Internet / cable companies, Vast will deliver its services through cutting-edge technology. Our team has built a top of the line broadband network throughout your communities. We’ll offer the area’s fastest and most reliable Internet service. We’ll listen. We are committed to local presence, local people and local participation.


What is Vast Internet?

Blazing-fast Internet speeds for virtually buffer-free streaming. Use all of your devices at once. From 100 Mbps up to 1 Gig to fit your home’s needs.


What is Vast Video?

Watch your favorite networks on any of your devices, anytime. We offer a variety of entertainment packages combined with TIVO for the ultimate viewing experience. 

What is Vast Phone?

Reliable phone with free domestic local and long distance calling, plus all of your favorite phone features, including caller ID, voicemail and more.

What is Home Automation & Security?

Connect your security, lights, locks, thermostats, video and more  to Vast’ Home Automation and Security product for seamless automation and control.